What Happened with Heard Health Mobile Vet Practice

Recently, pet owners in Mesa, Arizona—and surrounding areas—were dismayed to discover that Heard Health Mobile Vet Practice has ceased operations. Appointments appear to have been cancelled, lines and emails have gone unanswered, and many clients report their pets’ medical records are difficult or impossible to retrieve. Though there has been no formal public notice detailing all the reasons, the sudden shutdown has left a gap in mobile veterinary services, especially for at-home end-of-life care and convenient wellness visits.

Impacts on Pet Owners and Animal Welfare

When a mobile vet service like Heard Health closes unexpectedly, the effects are immediate and emotional. Many families who had counted on them for euthanasia services, chronic illness management, or simply routine wellness care are now scrambling to find replacements. Pets with mobility issues, pets especially stressed by travel, and aging or terminally ill animals suffer most. Service gaps like this also put extra pressure on brick-and-mortar clinics, which may be less flexible and more stressful for vulnerable animals.

What Pet Owners Should Do Next

If you were using Heard Health, here are some practical steps to take:

1. Retrieve Medical Records — Contact Heard Health if possible, or see if the records are stored with a partner clinic. If you used credit card payments or email communications, look through those for past invoices or report summaries.
2. Check with Local Clinics — Many local veterinary hospitals, house-call services, or mobile practices may accept new patients and have euthanasia and hospice-type services.
3. Ask for Referrals — Neighbors, pet support groups, or local Facebook/Nextdoor boards may have suggestions. Someone else has likely already located a replacement.
4. Plan Ahead — If your pet’s health is declining, securing a trustworthy provider in advance is better than waiting until you’re in a crisis.

Why Mobile Vet Services are Especially Valuable

Mobile vet services like Heard Health fill an important niche. They offer reduced stress, comfort of home, privacy, and ease for pets and their guardians. When euthanasia care is done in the home, surrounded by familiar smells and loved ones, many pet owners find it profoundly healing. The closure of Heard Health underscores how fragile availability for such services can be, especially when there isn’t redundancy.

Trusted Alternative: Arizona Mobile Veterinary Practice

For anyone looking for a reliable replacement, Arizona Mobile Veterinary Practice (AZ Mobile Vet) is recommended as a trustworthy option. They offer a wide spectrum of services, including routine wellness, prevention, emergencies, and importantly, mobile services. They are mobile, compassionate, and have positive reviews from clients who appreciate their ease of scheduling, caring demeanor, and ability to provide difficult services like end-of-life care in a home setting. AZ Mobile Vet helps fill the void left by Heard Health’s closure, especially for families seeking continuity in their pets’ care without the need to travel to a clinic.